Off the Clock: Susan Kehoe unleashes the potential of service dogs in training

Susan Kehoe has worked at George Mason University for more than 35 years. As executive director of academic strategies and senior executive producer for GMU-TV, Kehoe leads an award-winning educational television team whose work reaches audiences throughout Northern Virginia and around the globe. GMU-TV’s state-of-the-art facilities and staff provide the university with academic video content, live event production, and more. 

A George Mason alum, Kehoe earned her doctorate in communication and serves as an adjunct faculty member in the Film and Video Studies Program.

Through her work with GMU-TV, Kehoe supports public access to George Mason’s learning opportunities, scholarship, and research enterprise.

Outside work, Kehoe opens doors and broadens the experiences of others in a different way. As a volunteer Puppy Raiser for Canine Companions for Independence (CCI), she (along with her family) raises and trains service dogs. 

CCI provides service dogs to people with disabilities, professionals working in hospitals, schools, and law enforcement, veterans suffering from post-traumatic stress disorder, and individuals who experience life-threatening blood sugar fluctuations due to insulin-dependent diabetes. 

How did you first get started training service dogs?

Over a decade ago, our high-school-aged son said he’d like a dog. We saw that request as an opportunity to teach responsibility, sacrifice, and charity. What appealed to us about CCI is the fact that their graduating dogs are provided to the recipients at no charge. My husband, son, and I drove to Medford, New York, to pick up Lennon. Since then, we’ve also raised Connor, Dawson, Carli, Colette, and Enrique.

How much time goes into training each dog? 

We have each dog until they are one-and-a-half years old. Twice a month, we attend one-hour training classes. Between classes, our job is to teach and practice over 30 basic commands (example: sit, stay, down) and to introduce the pups to new people and experiences. Basically, share all the fun, love, and adventure life offers.

What is the next step for the dogs after you work with them?

After their time with us, we return the pups to CCI to work with professional trainers. Successful pups graduate in six to eight months and are placed in their forever homes.

What has been the most meaningful or memorable experience you have had in this volunteer work?

My experiences range from the sad to the sublime. While raising Colette, my amazing husband passed away suddenly and unexpectedly. I found Mike and Colette in his office. Colette would not leave his side. She offered me peace of mind, knowing that Mike did not die alone. 

The sublime is hearing from the forever homes. I receive cards and texts, updates on how the pups and their people are thriving together. These amazing pups change lives for the better.

What lessons have you learned?

Thanks to our involvement with CCI, my family—my children and grandson—and I have learned to treasure time—knowing you only have a year-and-a-half with each puppy makes every moment more special; that these pups open hearts—when we are out together, we are greeted with smiles and questions from folks wanting to know more about service dogs; that the amazing humans at GMU-TV are the world’s best dog aunts and uncles; and that the pain of saying goodbye is overshadowed by the pride of saying hello to the people with whom the pups match.