Contact Financial Aid

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Monitor Your Mason Inbox
We'll contact you through your Mason email.

Contact the Office of Student Financial Aid

1. Tell Us About Yourself 
2. Student Contact Information
If you are submitting this on behalf of your student, please put in their information here. 
Please enter your Mason email, if you have one, the email you used on your application or the email you've been using to contact us.
3. How may we help you? 
Did you know you can view your requirements online?
  1. Visit
  2. Login with your Mason Net ID(username) and password
  3. Select the Financial Aid Tab 
  4. Click on Financial Aid Dashboard. 
  5. On the Home page, select the appropriate Award Year to check the status of your financial aid requirements. 

Please note, not all students will have additional requirements to meet. If you have none, no further action is needed in terms of submitting documents.

However, it is a good practice to review this occasionally as new document requests may be added to your record throughout the year.

Student Accounts and Billing
Your question regarding your billing would likely be better served by our Office of Student Accounts. To submit your question to their office, please visit
Financial Aid Verification
With the exception of in-person citizenship verification, all verification documents must be uploaded to your Patriot Forms account. Please visit Patriot Forms Verification for more information, including how to create your Patriot Forms account. 

Other Ways to Get in Touch:


Phone: (703) 993-2000
Fax: (703) 993-2350

Office Location and Hours

The OSFA is located in Student Union Building 1 on the first floor (suite 1100).

Mailing Address

Office of Student Financial Aid
George Mason University
4400 University Drive
MS 3B5
Fairfax, VA 22030-4444


FSA Student Loan Ombudsman Group Contact Information

Contact the Student Aid Ombudsman
Phone: 877-557-2575
Fax: 606-396-4821
Mail: FSA Ombudsman Group
P.O. Box 1843
Monticello, KY 42633

Federal Student Aid Complaint Website